Privacy Policy - Aura Sanctuary SPA

Last updated: December 27, 2025

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when you use the Service and informs you about Your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and definitions
Interpretation
Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions will have the same meaning regardless of whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interests, or other securities entitled to vote for the election of directors or other administrative authority.

The company (referred to in this Agreement as “the company”, “we”, “us” or “our”) refers to Aura Sanctuary Spa NYC (LUV AESTHETIC LLC), 30-97 Steinway St New York, NY 11103.

Cookies are small files that a website places on your computer, mobile device, or any other device, and which contain details of your browsing history on that website, among their many uses.

Country refers to: New York, United States

Device means any device that can access the Service, such as a computer, cell phone, or digital tablet.

Personal Data is any information relating to an identified or identifiable natural person.

The service refers to the website.

Service Provider refers to any individual or entity that processes data on behalf of the Company. This includes external companies or individuals contracted by the Company to facilitate the Service, provide it on behalf of the Company, perform services related to the Service, or assist the Company in analyzing its use.

Usage Data refers to data collected automatically, either generated by the use of the Service or by the Service infrastructure itself (for example, the duration of a page visit).

The website refers to Aura Sanctuary Spa NYC (LUV AESTHETIC LLC), accessible from https://aurasanctuaryspa.com

You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.

Collection and use of your personal data
Types of data collected
Personal data
When you use our Service, we may ask you for personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

Email address

Name and surname

Phone number

Address, State, Province, Postal Code, City

Usage data
Usage data is automatically collected when you use the Service.

Usage data may include information such as your device’s Internet protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, your mobile device’s IP address, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

Tracking technologies and cookies
We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. The tracking technologies we use include beacons, tags, and scripts to collect and track information, as well as to improve and analyze our Service. These technologies may include:

Cookies or Browser Cookies . A cookie is a small file that is stored on your device. You can set your browser to refuse all cookies or to notify you when one is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have set your browser to refuse cookies, our Service may use cookies.

Web Beacons. Some sections of our Service and our emails may contain small electronic files known as web beacons (also known as clear GIFs, pixel tags, and single-pixel GIFs). These files allow the Company, for example, to count the number of users who have visited those pages or opened an email, as well as other website-related statistics (for example, recording the popularity of a specific section and verifying system and server integrity).

Cookies can be persistent or session cookies. Persistent cookies remain on your computer or mobile device even after you log off, while session cookies are deleted when you close your browser. You can find more information about cookies in the TermsFeed website article.

We use session and persistent cookies for the purposes detailed below:

Necessary/essential cookies
Type: Session Cookies

Managed by: Us

Purpose: These cookies are essential to provide you with the services available through the website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, we cannot provide you with the services you have requested, and we only use them to provide those services.

Cookie Policy / Cookie Acceptance Notice

Type: Persistent cookies

Managed by: Us

Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.

Functionality cookies
Type: Persistent cookies

Managed by: Us

Purpose: These cookies allow us to remember the choices you make when using the website, such as your login details or language preference. The goal of these cookies is to provide you with a more personalized experience and prevent you from having to re-enter your preferences each time you use the website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of your personal data
The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring its usage.

To manage your account: to manage your registration as a user of the Service. The personal data you provide may give you access to different features of the Service available to registered users.

For the execution of a contract: the development, fulfillment and execution of the purchase contract for the products, items or services you have acquired or any other contract with Us through the Service.

To contact you: To contact you by email, phone calls, SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application about updates or informational communications related to the functionalities, products or services contracted, including security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.

To manage your requests: To handle and manage the requests you send us.

For business transfers: We may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which the personal data we hold about users of our Service are among the transferred assets.

For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

With service providers: We may share your personal information with service providers to monitor and analyze the use of our Service and to communicate with you.

For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.

With Affiliates: We may share your information with our affiliates, in which case we will require them to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under our common control.

With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.

With other users: When you share personal information or otherwise interact in public areas with other users, that information can be viewed by all users and may be publicly distributed outside.

With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of your personal data
The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Generally, this data is retained for a shorter period, except when used to strengthen the security or improve the functionality of our Service, or when we are legally required to retain it for longer periods.

Transfer of your personal data
Your information, including your Personal Data, is processed at the Company’s operating offices and in any other locations where the parties involved in the processing are located. This means that this information may be transferred to and stored on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your acceptance of such transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Delete your personal data
You have the right to delete, or request that we help you delete, the Personal Data we have collected about you.

Our Service may give you the ability to remove certain information about yourself from the Service.

You can update, modify, or delete your information at any time by logging into your account, if you have one, and visiting the account settings section, which allows you to manage your personal information. You can also contact us to request access to, correct, or delete any personal information you have provided to us.

However, please note that we may need to retain certain information when we have a legal obligation or a legal basis to do so.

Disclosure of your personal data
Commercial transactions

If the Company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

In certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests from public authorities (e.g., a court or a government agency).

SMS Subscription Policy (Opt-In)
By providing your phone number on our website and agreeing to receive text message communications, you authorize [Company Name] to send you SMS messages related to our services, including appointment reminders, confirmations, important notifications, promotions, and relevant updates.

Consent to receive text messages is not a condition for making purchases. The frequency of messages may vary depending on your interaction with our services. Standard message and data rates may apply, depending on your mobile provider.

You can cancel your subscription at any time by replying “STOP” to any of our messages. For assistance, you can reply “HELP” or contact us directly through our official contact channels.

Use and Protection of Mobile Information
We respect your privacy. The mobile information we collect, including phone numbers and data related to SMS communications, is used exclusively for the purposes described in this policy.

We do not sell, rent, or share your mobile information with third parties for marketing purposes. Your information may only be shared with authorized service providers who assist us in operating our communications (such as messaging platforms), and only to fulfill the stated purposes.

We implement reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, misuse, or disclosure.

Other legal requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of the Company

To prevent or investigate possible violations related to the Service

To protect the personal safety of Service Users or the public

Protecting against legal liability

Security of your personal data
The security of your Personal Data is important to us, but please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children’s privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we discover that we have collected personal data from children under 13 without verifying parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as the legal basis for processing your information and your country requires parental consent, we may need your parents’ consent before collecting and using that information.

Links to other websites
Our Service may contain links to other websites not operated by us. If you click on a third-party link, you will be redirected to their website. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites or services.

Changes to this Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you by email and/or a prominent notice on Our Service, prior to the change taking effect and update the “Last Updated” date at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically to stay informed of any changes. Changes to this Privacy Policy are effective upon posting on this page.

By email: hello@aurasanctuaryspa.com

Visit this page on our website: https://aurasanctuaryspa.com/contact/

By phone number: 908-343-7030

dba. Aura Sanctuary Spa NYC (LUV AESTHETIC LLC )

Mail:
30-97 Steinway St New York, NY 11103